Legal Notice
Last Updated: April 2026
In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, this Legal Notice provides the official statutory information regarding the ownership, operation, and regulatory compliance of the website tremynayla.com.
1. Website Ownership & Corporate Identity
The website tremynayla.com is the exclusive property of and is operated by Butterfly Apartments LTD. All commercial transactions, service agreements, and contracts initiated through this website are established with the aforementioned legal entity.
- Full Legal Name: Butterfly Apartments LTD
- Corporate Status: Registered Private Limited Company in England and Wales.
- Company Registration Number: 15879691
- Director/Representative: Authorised Management of Butterfly Apartments LTD.
2. Registered Office & Official Contact
For legal services, formal enquiries, or statutory communication, please utilise the following contact details:
- Registered Business Address: 58 New Bedford Road, Luton, England, LU1 1SH, United Kingdom
- Official Correspondence Email: support@tremynayla.com
- Official Telephone: +44 7723 721445
- Official Website: www.tremynayla.com
3. Global Fulfillment & Logistics
Tremy Nayla operates as an international e-commerce retailer. While our corporate headquarters are located in the United Kingdom, we maintain strategic fulfilment centres to serve our global customer base:
- USA Distribution Center: 10924 Granite St, Charlotte, NC 28273, United States.
- EU/UK Distribution Centre: Plienciema 17, Mārupe, LV-2167, Latvia.
4. Intellectual Property Rights
All content hosted on this website—including but not limited to text, graphics, logos, brand trademarks, product imagery, digital downloads, and data compilations—is the exclusive property of Butterfly Apartments LTD or its content suppliers. This material is protected by United Kingdom and international copyright and trademark laws. Any unauthorised reproduction, distribution, or commercial use of these assets is strictly prohibited and may result in legal action.
5. Tax & Regulatory Compliance
As a UK-registered entity, we adhere to all local and international tax regulations:
- VAT & Customs: We comply with VAT regulations for our UK customers. For international shipments (USA/EU), the recipient is responsible for any applicable import duties or local taxes, as further detailed in our Shipping Policy.
- Consumer Protection: We operate in strict accordance with the Consumer Rights Act 2015 and the GDPR/UK Data Protection Act.
6. Dispute Resolution & Jurisdiction
We strive to resolve all customer concerns through our internal support channels. However, should a formal dispute arise:
- Online Dispute Resolution (ODR): Customers in the UK and EU may access the European Commission’s Online Dispute Resolution platform to seek mediation.
- Governing Law: This Legal Notice and all interactions with this website are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Limitation of Liability
Butterfly Apartments LTD makes every effort to ensure the site is accurate and secure. However, we do not warrant that the website will be uninterrupted or error-free. To the extent permitted by law, we are not liable for any direct or indirect damages resulting from the use of this website.
8. Business & Support Hours
Our administrative and customer support teams are available during the following windows:
- Monday to Saturday: 09:00 AM – 06:00 PM (GMT)
- Sunday: Closed (Automated order placement remains active 24/7)