Cookies Policy

Effective Date: April 2026

At Tremy Nayla, owned and operated by Butterfly Apartments LTD, we believe in being clear and open about how we collect and use data. This policy provides detailed information about how and when we use cookies on our website, tremynayla.com, to ensure a secure and personalised shopping experience.

1. What is a cookie?

A cookie is a small text file placed on your device (computer, smartphone, or tablet) by a web server. Cookies act as a "memory" for the website, allowing it to remember your actions and preferences over a period of time. They cannot be used to run programs or deliver viruses to your computer.

2. Why We Use Cookies

We use cookies and similar tracking technologies to enhance your shopping experience and ensure our platform remains secure. Specifically, cookies allow us to do the following:

Authentication: Recognises you when you sign in to your account.
Personalisation: Remember your preferences, such as currency (GBP/USD/EUR) and language settings.
Shopping Cart Stability: Keep track of items you have added to your basket as you browse the site.
Security: Detect and prevent fraudulent activity and protect your transactions.
Performance Analysis: Conduct research and diagnostics to improve our website content, product range, and overall user interface.

3. Categories of Cookies We Utilize

We use both first-party cookies (set by us) and third-party cookies (set by our partners) categorised as follows:

Essential Cookies: These are strictly necessary for the website to function. They enable core features like secure log-ins and the checkout process.
Functional Cookies: These remember choices you make and provide enhanced, more personal features (such as your regional settings).
Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this to measure site speed and traffic sources.
Marketing & Targeting Cookies: These are used to deliver advertisements more relevant to your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns.

4. Third-Party Service Integration

Our e-commerce infrastructure integrates with several professional services to improve our delivery to you:

Google Analytics: Helps us analyse how customers use the site so we can improve the user journey.
Google Merchant Center & Ads: Used to display relevant product listings across the Google network based on your browsing behaviour.
Social Media Pixels (e.g., Meta/Facebook) are used to track the effectiveness of our social media advertisements and ensure they reach the right audience.

5. Your Choices: Controlling Cookies

You have the right to decide whether to accept or reject cookies.

Cookie Consent Tool: Upon your first visit to tremynayla.com, our consent banner allows you to customise your preferences for non-essential cookies.
Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject essential cookies, you may still use our website, but certain features—such as the shopping cart and secure account areas—may not function correctly.

6. Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, law, or our operational requirements. We encourage you to review this page regularly to stay informed about our use of tracking technologies.